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Shipping Policy

Shipping Policy

Delivery Time

We strive at getting your order to you as fast as possible. We process orders (Monday through Friday, 8:00 a.m. to 3 p.m., EST). Orders received by 3 p.m. EST will ship the same day. Orders received after 3 p.m. EST will ship the next business day. On occasion we may have to ship your order the next day due to inventory reasons. Any orders placed after 3 p.m. EST on Friday will ship the following Monday. Overnight orders placed after 3 p.m. EST will ship the following day except Friday. 

Standard Shipping- 2-6 Business Days

Expedited Shipping- 1-3 Business Days

FED-EX Overnight- 1 Business Day

Errors

Great care is taken when packing your order, but on rare occasions errors may occur. If there is an error with any part of your shipment, please contact us within 5 business days of receiving your order so we can work on a solution.

Fees

HargravesOTC.com ships most its products via USPS, however, for certain items we may use FedEx. For orders over $35, shipping is free. For all other orders less than $35, there will be a flat rate fee of $2.99. We also offer expedited and overnight shipping for an additional charge during checkout. HargravesOTC.com strives to offer you the best price, fast shipping and great customer service.

Split Shipments

On occasion if orders are large or heavy, we may ship them in multiple shipments.

Substitutions

Hargraves Online Healthcare reserves that right to make substitutions in size of product available. Whatever size are substituted, it will only be done so that the result is a savings to the customer.