Purpose Helps Support Temporary Relief of Pain
Exp Date 10/2024
Uses

Temporarily Relieves Pain of the

  • Back, Neck, Shoulders, Knees, Elbows
Active Ingredients
  • Benzyl Alcohol - 10% 
  • Lidocaine - 4% 
    Directions 

    Adults & Children 12 years of age and older

    • Clean and dry affected area
    • Apply to affected area, do not use more than 3 to 4 times daily

    Children under 12 years of age

    • Consult a doctor

     

    Warnings

     For External Use Only

     Keep out of Reach of Children

    Do not use

    • On wounds or damaged skin 
    • With a heating pad 
    • If you are allergic to any of the ingredients of this product 

    When using this product

    • Use only as directed
    • Avoid contact with the eyes, mucous membranes or rashes
    • Do not bandage tightly

    Stop use and ask a doctor if

    • Localized skin reactions occur, such as, rash, itching, redness, irritation, pain, swelling and blistering
    • Conditions worsen
    • Symptoms persist for more than 7 days
    • Symptoms clear up and occur again within a few days

    If pregnant or breastfeeding

    • Ask a healthcare professional before use

    * If swallowed, get medical help or contact a Poison Control Center immediately at 1-800-222-1222

    Inactive Ingredients

     * See Image

    Other Information
    • Avoid storing product in direct sunlight
    • Protect product from excessive moisture
    • Store with lid closed tightly 
    Disclaimer Content and information on Hargraves Online Healthcare is provided for informational purposes only. It is not meant to substitute the advice provided by one's physician or any other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing medication. If you have or suspect that you have a medical problem, immediately contact your health care provider. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. While we work extremely hard to ensure that all product information is correct, manufacturers sometimes change their logos, packaging and products. You should use our site as a reference, carefully read all product packaging, and contact the manufacturer with any questions before using a product. We are not liable for inaccuracies or misstatements about products. Customer reviews are provided for informational purposes only. Customer reviews reflect the individual reviewer's results and experiences only and are not verified or endorsed by Hargraves Online Healthcare. Actual results may vary among users.

     Shipping Policy 

    FREE Domestic shipping with orders over $50

    We strive at getting your order to you as quickly as possible!

    We process orders (Monday through Friday 8:00 a.m. to 3:30 p.m. EST)

      Fees

      • Hargravesotc.com ships most its products via USPS, however, for certain items we may use FedEx or UPS

      • For orders over $50, shipping is free for customers residing in the Continental United States ONLY. For all other orders in the US that are less than $50, there will be a flat rate fee of $2.99

      • International orders will be calculated at the time of checkout

      Hargraves Online Healthcare reserves the right to switch the shipping method to a more economical option.

      Large Quantity Orders 

      • Hargraves Online Healthcare is not a warehouse distributor. If you would like to place large quantity orders of 100 or more please email us at info@hargravesotc.com we will do our best to give the best price possible. However, our free shipping policy does not apply to these large quantity orders. Shipping charges will apply and is recommended to add Route Shipping Protection.

      Split Shipments

      • On occasion if orders are large or heavy, we may ship them in multiple shipments.

      Delivery Time for United States and International Orders

      • Due to the Covid-19 global pandemic - high shipping volumes & shipping times for USPS will/may be extended, standard shipments are expected to take up to 4-12 business days or longer, priority shipments are expected to take 2-5 business days or longer, and are NOT GUARANTEED. International orders may take up to 30 days or longer.

      Delays by USPS are out of our Control!

      • Orders with tracking info stating "In Transit, Arriving Late" by USPS is still scheduled to arrive but is delayed due to high shipping volumes. If your package states this we ask that you allow extra time for your package to arrive.
      • Orders received by 3:30 p.m. EST will ship the same day. Orders received after 3:30 p.m. EST will ship the next business day. Any orders placed after 3:30 p.m. EST on Friday will ship the following business day.
      SHIPPING TIMES ARE NOT GUARANTEED 
          • Due to the effects of Covid-19 high volumes at sorting facilities and the labor shortage across the country there are no guarantees of packages arriving on time.
          Standard Shipping (USPS) - 4-12 Business Days or longer over the holiday season (Not Guaranteed) (Non-Refundable)
          • If orders are placed after 3:30 pm EST they will be shipped the next business day (may be delayed due to the effects of Covid-19 with high shipping volumes & the labor shortage) 
            Priority / Expedited Shipping through USPS- 2-5 Business Days
            (Not Guaranteed)(Non Refundable) - During the holiday's shipments will be delayed.
            • If orders are placed after 3:30 pm EST they will be shipped the next business day.
            • If shipments do not arrive within the 2-5 business day's (in the US) please contact USPS; all refunds are issued through USPS. https://www.usps.com/help/refunds.htm#pme
              Fed-Ex 2 Day- (2 Business Days) (Not Guaranteed)(Non Refundable)
              • Orders that are placed Monday-Wednesday before 3:00pm EST will ship the same day and should receive your order in 2 business days. 

              • Orders that are placed on a Thursday (during our business hours) will ship the same day, however will not be delivered until the following Tuesday. 

              • Orders placed after Friday 3 pm EST, or on Saturday or Sunday, will not ship until the NEXT BUSINESS DAY. 

              Fed-Ex Overnight- (1 Business Day)(No Saturday or Sunday Delivery)
              •  If orders are placed on Friday before 3pm EST packages will not arrive until the following Tuesday. Any order placed after 3pm EST on Friday, Saturday or Sunday will not ship until the following business day.
                (Not Guaranteed)(Non Refundable)
                International Shipments (Asendia / Globelogistics) 
                (Not Guaranteed) (Non-Refundable)
                • Orders must be placed by 3:30 pm EST to be shipped out the same day (All International deliveries can take up to 30 business days or longer due to the labor shortage and effects of Covid-19 along with high shipping volumes (may cause additional delays)

                Incorrect Address or Corrections

                • Shipping charges will NOT be refunded if any of these circumstances apply; Any package that is refused or undeliverable due to customer refusing package, customer changing their mind, insufficient address or incorrect address
                • If the incorrect address is input and we are not notified before the shipment goes out Hargravesotc.com holds no responsibility for replacing the item(s) or issuing a refund.

                Damaged Products

                • We understand that sometimes our customers receive damaged products due to shipping vendors which include USPS, Fed-Ex, or UPS handling. 
                • Any customer that has chosen priority (expedited) shipping (2-3 business days) and receive packages that are damaged due to mishandling of shipping vendors; customers must file a claim with the shipping vendor they chose to deliver their package.
                  (Hargraves Online Healthcare is not liable for replacing these items)

                Lost or Stolen Items

                DOT Restrictions on Air Shipments

                • The U.S. Department of Transportation (DOT) prohibits air shipment of items that may contribute to a fire or other mishap during shipping.

                Restricted items include:

                • Aerosol-type products or medications in pressurized spray cans, such as hairspray, shaving cream and inhalers. Products that contain flammable, volatile or corrosive chemicals, such as fragrances, nail polish remover and bunion treatments.
                • Hargraves Online Healthcare is committed to getting your order to you as quickly as possible, but also safely and responsibly, in compliance with DOT rules. That's why we require ground only delivery for orders that contain DOT restricted products.